Interstate FiberNet provides flexible Operator Service options to our carrier customers, enabling them to enhance their voice service portfolios in the most efficient manner for their individual business models. Our Operator Services utilize IFN’s owned and operated call centers located on our SONET-protected fiber optic ring. Our staff of highly skilled domestic operators and our automated platform provides the reliability that our customers need.

Service Features

• 24 X 7 access to live attendants or our automated platform
• Assistance with multiple call types
       - Collect calls
       - Calling card
       - Person-to-person
       - Third party
• Call completion or call delivery to customer network
• Customer branding
• Competitive unbundled pricing


• Comprehensive ongoing operator training and quality measurement programs


• Experienced contact center management team